Shipping & Returns


SHIPPING

We currently offer the following shipping options:

United States

Free shipping is automatically applied during checkout on orders over $100.
Express at $20.00 - 2 business days. 

International 
Standard shipping at $35.00. 
Overnight shipping prices vary and are available upon request. 

Please note
  • We cannot ship to P.O. boxes.
  • International customers are responsible for the payment of any additional fees, customs, duties & taxes.
  • If you place your order before 2 PM ET Monday to Friday (excluding holidays), we begin processing same day. If you place it after 2 PM ET, we begin processing the next business day.
  • We process orders within 1 to 2 business days.
  • We will ship orders to the address you indicate as long as it meets the address requirements at checkout. Upon delivery of your items to the carrier, you assume risk of loss as well as ownership of items purchased through the website, and you are responsible for filing any claims with the carrier for damaged and/or lost shipments. If you refuse delivery of your order, it will be returned to our warehouse and you will receive a refund for the merchandise and tax paid.
  • Shipping charges are nonrefundable. 


    RETURNS


    We are sorry you're not completely satisfied with your purchase.
    We accept returns of items in their original condition 10 days after the order was delivered.
    Customers are responsible for return shipping fees.

    Please send all returns to: 
    CHUFY
    136 GRAND ST. #3WR 
    NEW YORK, NY 10013 

    Once package arrives we will process a full reimbursement minus a $15 ($35 for international orders) shipping and handling fee.

     


    EXCHANGES


    If you’d like to exchange and item, please contact us at sales@chufy.com and we will help you process the exchange.  

     

    If you have any additional questions, please email us to info@chufy.com  
    Our customer service hours are Monday through Friday from 10am to 6pm.